Notifications
Catalog of Skillhabit emails and where you bind or enable them in the product.
What This Is For
A lookup of every product notification you can customize or trigger in Skillhabit—plus where you bind each one in the UI. Use this when you need “what emails exist?” or “what turns this email on?”
For editing template copy and optional toggles, open Configure → Email Notifications: Configure → Notifications.
Who This Is For
Administrators planning learner and admin mail, and support teams answering “why did I get this email?”
How Binding Works
Skillhabit does not use a separate “bind notification” screen. You attach mail by:
- Editing (and optionally enabling) a template under Configure → Email Notifications
- Taking a product action that triggers that template (Mandatory targets, invite checkbox, Auto Archive, and so on)
Delivery still needs a real mailbox and an active email status. @noemail.skillhabit.com never receives mail — Bulk Actions and Email.
Configure → Email Notifications (Templates)
UI: Configure → Customize Your Workspace → Email Notifications
| Email (exact label) | Always on? | When it sends | Who receives it | What binds / enables it |
|---|---|---|---|---|
| Welcome Invitation | Yes (copy only) | When you invite users or change a user’s email—not when someone is added with no invitation | The invited / updated user | Users & Groups: Send a welcome email with a login link on create; Send welcome email on a profile |
| New Content Notification | Yes (copy only) | Mandatory content newly assigned; batched about every 15 minutes; skipped if already required or already passed | Targeted learners | Create → Visibility and targets → Content is mandatory |
| Certificate Expiration Notification | Yes (copy only) | Wed 10:00 (GMT+1), 1st & 3rd week of the month, from 3 months before expiry; stops on renew or learner silence | Certificate holders with expiry | Create certificate validity / recertification; learner Enable / Disable notifications in Certificates |
| Content Reminder Notification | Optional toggle | Wed 10:00 (GMT+1), 2nd & 4th week; unfinished mandatory; skipped if passed | Learners with unfinished mandatory content | Turn the card on in Email Notifications; content must already be Mandatory |
| User Archived Soon Notification | Optional toggle | About 3 days before Auto Archive archives an inactive account | The user about to be archived | Configure → User Management → Auto Archive + template enabled |
| User Archived Notification | Optional toggle | When the account is archived | The archived user | Same Auto Archive path + template enabled |
How-to for copy and toggles: Configure → Notifications.
Mandatory assignment timing: Automated Course Notifications.
Reminder cadence: Mandatory Content Reminders.
Expiry cadence: Certificates → Notifications.
Create (Triggers and One-Shot Notify)
| Where in Create | Control / label | What happens | Audience |
|---|---|---|---|
| Content → Visibility and targets | Content is mandatory | Queues New Content Notification after the requirement is active | Targeted users / group members |
| Program → Scheduled Unlocks | Enable schedule | Each unlock follows that person’s start date; they get automated notifications when a new part becomes available | Program participants |
| Course / SCORM → publish new revision | Notify users via email | Email about the content change | Users who already have a result (started / completed) |
| Course → publish unpublished changes on a published course | Send email notifications with results to all users | Email about the published edit | Users with results |
| Certificate issuance / Activate recertification | Validity duration | Sets expiry that feeds Certificate Expiration Notification | Completers who earn that certificate |
Related how-tos: Enrollment and Notifications · Publishing Updates · Programs · Certificate Expiration and Renewal.
Users & Groups
| Where | Control / label | Template / mail | Audience |
|---|---|---|---|
| Create users / by email | Send a welcome email with a login link | Welcome Invitation | New users |
| User profile | Send welcome email | Welcome Invitation (resend) | That user |
| Start → Send Content Invitations | Invitation dialog | Ad-hoc invite email for optional visibility (separate from mandatory New Content Notification) | Selected users / groups |
Certificates
| Where | Control | What |
|---|---|---|
| Certificates → Active / Expired rows with expiry | Enable notifications / Disable notifications | Turns Certificate Expiration Notification on or off for that certificate only |
Default for expiring certificates is on. How-to: Certificates → Notifications.
Academy
| Where | Control / label | What | Audience |
|---|---|---|---|
| Manage Academy → Payment | Order Notifications | Email when a new paid order is created | Selected administrators |
| Checkout / order approval | Purchase / confirm flows | Receipt or “order received” style customer mail (commerce path) | Buyer / enrollee |
Details: Academy Notifications. Academy order settings do not control Create mandatory mail.
Configure → User Management (Admin Alerts)
| Where | Control / label | What | Audience |
|---|---|---|---|
| Configure → User Management (Auto Deletion on) | Deletion Notifications | Email 3 days before archived users are deleted | Selected administrators |
Lifecycle emails to the archived user still use the User Archived Soon / User Archived templates above. Setup: Auto Archive.
Analyze (Ad-Hoc)
| Where | Control | What |
|---|---|---|
| Analyze results | Email users | Compose subject/body and send to the filtered result set—not one of the six Configure templates |
Follow Up
| Trigger | Audience | |
|---|---|---|
| Someone comments on a learner’s reflection | Subject New reflection comments | The learner who wrote the response |
Not configured under Email Notifications. Details: Follow Up → Notifications.
Not Configured as Email Templates Here
| Area | Notes |
|---|---|
| Meetups | No admin email-template cards for occasions or attendance in Configure |
| Webhooks | Outbound HTTP events, not email — Webhooks |
| External API | Can create users and sign-in links; does not replace Email Notifications — External API |
Quick “I Need To…” Map
| Goal | Start here |
|---|---|
| Change invite / reminder wording | Configure → Notifications |
| Stop corporate filters from blocking Skillhabit mail | Allowlist Skillhabit Email |
| Make mandatory assignment mail fire | Enrollment and Notifications |
| Turn on unfinished-mandatory reminders | Mandatory Content Reminders |
| Silence expiry mail for one certificate | Certificates → Notifications |
| Warn before Auto Archive | Auto Archive |
| Admin mail for paid Academy orders | Academy Notifications |
| Push events to your system instead of email | Webhooks |
