SkillhabitDocs

Notifications

Email when someone comments on a learner’s reflection response.

What This Is For

When someone leaves a comment on a learner’s reflection response, Skillhabit can email that learner so they know feedback is waiting.

This page is only about reflection comment email. It is not the same as:

  • Mandatory content reminders in Configure
  • Course assignment or certificate expiry mail
  • In-app alerts for meetup signup

Who This Is For

Anyone who comments on reflections (administrators, collaborators, managers) and the learners who receive the mail. Administrators who explain “why did I get this email?” to users.

What Gets Sent

TriggerWho Is NotifiedWhat They See
Someone comments on a learner’s reflection responseThe learner who wrote the responseEmail with subject New reflection comments, title You've received new reflection comments!, and a Read comment button into the course overview in Learn

The mail names the comment author and the reflection question. Delivery still follows normal email rules (real mailbox, active email status)—see Bulk Actions and Email.

Skillhabit does not email collaborators or managers when a learner replies. Reviewers discover new learner comments by opening the course again in Follow Up (or the thread in Learn if they are following a specific person there).

How Learners Open the Comment

  1. Open the email New reflection comments.
  2. Choose Read comment (or open Learn → the course → overview → Reflections).
  3. Read the thread and, if needed, reply with Add a comment / Leave a comment... the same way as in Follow Up.

How Reviewers Leave a Comment (Reminder)

From Follow Up, open the course → Reflection responsesComments / Add a comment. Full steps: Reflection Questions.