Notifications

What This Is For

Email Notifications let you edit the text of system emails (per language) and turn some reminder emails on or off.

In the product: Configure → Email Notifications (under Customize Your Workspace). If more than one language is enabled, use the language control in the dialog header to edit each locale. Blank fields fall back to the default text for that language.

Who This Is For

Workspace administrators who own invite and reminder copy.

General Emails (Always On)

These cannot be turned off. You can still customize their text.

Template	When it sends
Welcome Invitation	When you invite users or change a user’s email. You choose whether to send it on invite or email change. Not sent automatically when someone is added without an invitation. Includes sign-in instructions.
New Content Notification	When mandatory content is newly assigned. Batched about every 15 minutes; several assignments may share one email. Not sent again for the same course if the person already has that mandatory requirement or a passing grade.
Certificate Expiration Notification	Wednesdays at 10:00 (GMT+1) in the 1st and 3rd week of each month, starting three months before expiry. Timing is approximate (async for all workspaces). Stops when the certificate is renewed or the person turns off expiration notifications in Certificates.

Optional Emails (Toggleable)

Template	When it sends
Content Reminder Notification	Wednesdays at 10:00 (GMT+1) in the 2nd and 4th week of each month for unfinished mandatory content. Timing is approximate. People with a passing grade on a course are not reminded for that course. Requires the workspace mandatory content reminder setting. You can turn this email off.
User Archived Soon Notification	About 3 days before Auto Archive archives an inactive account. You can turn this email off.
User Archived Notification	When a user account is archived. Confirms they can no longer sign in. You can turn this email off.

How to Edit Templates

Open Configure → Email Notifications.
If needed, pick the language you are editing.
Open a template card, edit the text, and use the live preview before saving.
For optional emails, use the toggle on the card to enable or disable sending.

When Email Is Not Sent

Addresses ending with @noemail.skillhabit.com never receive mail. Use that domain when a user must exist in Skillhabit but has no real mailbox (common with External API or SSO-only accounts). See Bulk Actions and Email.
Users with inactive email status do not receive mail until an administrator reactivates the address in Users & Groups.

How Skillhabit picks an email from SSO or Entra: SSO and Email Addresses.

Allowlist Skillhabit Email — help IT so mail reaches corporate inboxes
Notifications reference — full catalog of emails and binding points
Auto Archive — archive warning emails
Language & Time Zone — which languages you can edit
SSO and Authentication
Configure