Auto Archive
Archive inactive users, optional auto-deletion, and login session duration.
What This Is For
Auto Archive archives people who have not been active for a period you choose, and can later delete archived accounts after a second delay. The same settings dialog also controls Login Session Duration—how long newly issued login sessions stay valid.
In the product: Configure → User Management (under Control User Access and Attributes).
A user counts as inactive when they have not logged in or interacted with the platform within the archive period.
Who This Is For
Workspace administrators responsible for license hygiene and account lifecycle.
Before You Start
- Decide whether archived accounts should ever be deleted automatically.
- Pick administrators who should get deletion warnings if you enable auto-deletion.
- Related email templates (User Archived Soon Notification, User Archived Notification) live under Email Notifications.
Login Session Duration
Under Login Session Duration, choose how long newly issued sessions stay valid: 1 day, 1 week, 1 month, 6 months, or 12 months.
This is independent of Auto Archive. Shorter sessions matter more on shared devices—see also logout links under SSO and Authentication.
Set Up Auto Archive
- Open Configure → User Management.
- Under Auto Archive, pick a preset (Archive after N days) or Custom number of days, or leave Disabled.
- If Auto Archive is on, optionally enable Auto Deletion: delete archived accounts after a set number of days (or a custom value). Deleted accounts cannot be restored.
- If deletion is on, under Deletion Notifications select administrators who should be notified 3 days before archived users are deleted.
- Save.
What Happens After Archive
- Archived users cannot log in.
- An administrator can unarchive them in Users & Groups before any deletion period expires.
- Optional emails can warn the user before archive and confirm after archive—configure copy and toggles in Notifications.
