Auto Archive
Archive inactive users, delete archived accounts on their own schedule, and set login session duration.
What This Is For
Auto Archive archives people who have not been active for a period you choose. Auto Deletion deletes archived accounts after a delay you choose. The two settings are independent—you can delete archived users without turning on inactivity-based Auto Archive (for example when people are archived by an identity-provider sync). The same settings dialog also controls Login Session Duration—how long newly issued login sessions stay valid.
In the product: Configure → User Management (under Control User Access and Attributes).
A user counts as inactive for Auto Archive when they have not logged in or interacted with the platform within the archive period. Auto Deletion applies to any archived account (including those archived manually or by directory sync), after the deletion delay from the archive date.
Who This Is For
Workspace administrators responsible for license hygiene and account lifecycle.
Before You Start
- Decide whether inactive accounts should be archived automatically.
- Decide whether archived accounts should ever be deleted automatically—this does not require Auto Archive to be on.
- Pick administrators who should get deletion warnings if you enable auto-deletion.
- Related email templates (User Archived Soon Notification, User Archived Notification) live under Email Notifications.
Login Session Duration
Under Login Session Duration, choose how long newly issued sessions stay valid: 1 day, 1 week, 1 month, 6 months, or 12 months.
This is independent of Auto Archive and Auto Deletion. Shorter sessions matter more on shared devices—see also logout links under SSO and Authentication.
Set Up Auto Archive and Auto Deletion
- Open Configure → User Management.
- Under Auto Archive, pick a preset (Archive after N days) or Custom number of days, or leave Disabled.
- Under Auto Deletion, pick a preset (Delete after N days) or Custom number of days, or leave Disabled. You can enable Auto Deletion even when Auto Archive is disabled. Deleted accounts cannot be restored.
- If deletion is on, under Deletion Notifications select administrators who should be notified 3 days before archived users are deleted.
- Save.
What Happens After Archive
- Archived users cannot log in.
- An administrator can unarchive them in Users & Groups before any deletion period expires.
- Optional emails can warn the user before archive and confirm after archive—configure copy and toggles in Notifications.
