Mandatory Content Reminders
Workspace-wide emails for incomplete mandatory content.
What This Is For
Mandatory content reminders are recurring emails for people who still have incomplete mandatory content. They are workspace-wide, not configured per course.
They are separate from the one-time assignment emails described in Automated Course Notifications.
Who This Is For
Workspace administrators who enable reminders in Configure. Learners receive the mail; they do not turn this feature on.
Schedule
When enabled, reminders go out on Wednesdays at 10:00 (GMT+1) during the 2nd and 4th week of each month.
Timing is approximate—reminders are generated asynchronously for all workspaces and may take a while to reach everyone.
Before You Start
- Content is already marked Mandatory for the right groups or users—Enrollment and Notifications. Optional due dates: Mandatory Due Dates.
- You have access to Configure.
Steps
- Open Configure → Email Notifications.
- Find Content Reminder Notification (optional reminder for unfinished mandatory content).
- Turn the email on and adjust copy if needed.
- Save.
Workspace-level mandatory reminder capability may also need to be enabled for your account—ask Skillhabit if the card is missing. Full template list: Notifications.
Result
Users with incomplete mandatory items receive periodic reminders on the cadence above.
