SkillhabitDocs

Notifications

Expiry reminder emails and how to enable or silence them per certificate.

What This Is For

Skillhabit can email you when a certificate is nearing expiration so you have time to renew. In Certificates, you control those reminders per certificate with the notification icon on each row that has an expiry date.

Who This Is For

Learners who hold certificates that can expire. Authors do not configure the reminder schedule in Create—the platform sends reminders on a shared cadence (described below). Authors only set whether certificates expire and how renewal works: Certificate Expiration and Renewal.


When Reminders Are Sent

Reminders begin three months before the certificate expires.

During that window, Skillhabit sends reminder emails on Wednesdays at 10:00 (GMT+1) during the 1st and 3rd week of each month. Timing is approximate: reminders are generated asynchronously across workspaces and may take a while to reach every user.

Reminders continue on that cadence until you renew the certificate or turn notifications off for that certificate.

Reminders are on by default for certificates that expire.


Turn Notifications On or Off

On a certificate row that has an expiry date:

  1. Open Certificates.
  2. Find the certificate under Active certificates or Expired certificates.
  3. Use the notification control on the row:
    • Disable notifications (bell with notifications icon) — stop expiry reminders for that certificate
    • Enable notifications (notifications-off icon) — turn reminders back on

The control applies only to that certificate, not to every certificate you hold.

If a certificate never expires, there is no expiry reminder and no notification toggle for expiry.