Progressions
Use User results in Analyze to filter statuses, open details, email learners, and subscribe monthly.
What This Is For
Progressions are the per-person learning results you review in Analyze. In the product the tab is labeled User results.
Use User results when you need to answer questions like:
- Who in my group has not started mandatory training?
- Who failed or whose certificate expired?
- What happened on one person’s attempt—answers and history?
- Who should get a reminder email from the current filtered list?
For how each content item performs overall (not per person), use Content Statistics. For spreadsheets, see Exports.
Who This Is For
- Administrators — all user progressions in the workspace
- Managers with Analyze access — users in the groups they manage (membership-based: all results for those users, not only content assigned through the group). See Managers
- Collaborators with Analyze access — progress for content they collaborate on
Before You Start
- You need Analyze app access on your profile (Users & Groups).
- Managers must be assigned to the relevant groups.
- Collaborators must be linked to the content in Create.
- Archived users are hidden by default—turn them on only when you need them (steps below).
Open User Results
- Open Analyze.
- Select the User results tab (next to Content statistics).
- Review the list heading: All results when nothing is filtered, or Filtered results when filters are active, plus the total count (In total).
Each row is one person × one content item: name, email, content, type, status, and the date of the latest status update (with certificate expiry when it applies).
Status Meanings
Statuses appear as chips on each row and in filters. Exact labels:
| Status | Meaning |
|---|---|
| Not started | The person can see the content in Learn but has not begun |
| In progress | Started; not yet finished successfully |
| Approved | Completed successfully (a certificate may be issued when the content is set up for that) |
| Failed | Did not pass; they need to try again |
| Expired | Certificate expired; the content needs to be retaken |
Each row also shows enrollment context on the avatar:
- Mandatory or Optional for that person
- Not enrolled when they are not enrolled
- An archive icon when the user is archived (tooltip: This user is archived)
Quick chips above the list (All results, Not started, In progress, Approved, Failed, Expired) toggle the same status filters with counts.
Filter Results
- Open Add filters in the sidebar.
- Combine any of these (all are multi-select where listed):
| Filter | What you pick |
|---|---|
| Content | Search and select content (Search for content) |
| Groups | Search and select groups (Search for groups) |
| Users | Search and select people (Search for users) |
| Status | Approved, In progress, Not started, Expired, Failed |
| Enrollment | Mandatory, Optional, Not enrolled |
| Certificate expiration | Date range for certificate expiry |
| Last status update | Date range for when the status last changed |
| Attributes | Workspace custom attributes (when available). Manager-only users may not see this filter in some workspaces |
| More options | Include archived users? — off by default |
- Use Clear filters when you want to reset.
- The list and total update to match the current filters. Exports and Email users use the same filtered set.
Open Result Details
- Click a row to open Result details.
- Check the header: person, content, status, and dates.
- Use the bottom tabs:
Review Answers
- Built-in courses — chapter and question detail for that learner
- Programs — linked items in the program; open a dependency to drill into that item’s result
- SCORM and meetups — no answer review here (the empty state explains that)
Event History
A timeline of events for that participation (for example enrolled, started, approved, failed, expired, certificate issued). Useful when you need “what happened when,” not just the latest status.
Email Users From Filtered Results
Admins and managers can email the unique recipients in the current filtered results—handy for overdue mandatory reminders.
- Set filters so the list shows the people you want.
- Click Email users.
- Write a Subject and Message.
- Optionally open Preview, then Send.
- Confirm in Send email. You’ll see Emails sent successfully when it works.
Notes:
- The subtitle shows how many unique recipients are in the current search results.
- More than 100 recipients are sent in batches (the dialog says so).
- If you filtered by Content, the message may include links to that content in Learn (when your workspace has that option enabled).
Subscribe to Monthly Reports
When no filters are applied, you can subscribe to a monthly Excel report of user progression data.
- On User results with filters cleared, open Subscribe.
- Read About the subscription — you receive a full report by email on the first day of each month.
- Confirm Subscribe. You’ll see Subscription enabled.
- To stop, open Subscribed and choose Unsubscribe.
The Subscribe control is hidden while filters are active—clear filters first if you don’t see it. For a one-off spreadsheet of the current list, use Exports instead.
Result
You can filter people and content to the set you care about, open Result details for answers and history, email unique recipients from that set, and optionally receive a monthly full report by email.
