Managers
Manager view, group permissions, and Analyze scope.
What This Is For
A manager is a user who oversees one or more groups. In Users & Groups they get a focused view: only those groups—not the full workspace user directory.
Managers are for team leads who should see their people, optionally edit manual membership, approve Academy requests, and follow progress in Analyze—without making everyone an administrator.
Who This Is For
- Administrators — turn on Manager, assign people to groups, set permissions
- Managers — day-to-day work inside their groups
Turn Someone Into a Manager
- Open their profile in Users & Groups.
- Under App access, turn on Manager (“Managers have access to all users within their groups”).
- Open each group they should oversee → add them under Managers.
- Set Enabled permissions for that group (see below).
- Grant Analyze (and other apps) on App access if they should open those apps at all.
Turning Manager off fails while they are still on any group’s manager list—remove them from those lists first.
Manager Permissions (Per Group)
When you add or edit a manager on a group, you can enable:
| Permission (UI label) | Effect |
|---|---|
| View group results in Analyze | Results in Analyze for users in this group |
| Manage group members | Add/remove members on manual groups (smart/external membership stays automatic or directory-owned) |
| Approve content requests from Academy | Shown when Academy content approval is enabled for the workspace |
A person can be a manager of several groups with different permission mixes.
What Managers Can Do in Users & Groups
- Open only the groups they oversee
- Review members of those groups
- Edit manual member lists when they have Manage group members
- Approve Academy content requests when they have that permission and the Content tab is available
- They do not open full user profiles (certificates, licenses, App access, and so on) from this manager view
Analyze Scope
If a manager has access to Analyze and View group results in Analyze on a group, they can see results for users in that managed group—not only results for content assigned through the group itself.
Administrators still see the whole workspace. Creators and collaborators with Analyze access follow content they own—see Analyze.
