Programs

What This Is For

A program is a learning path: ordered (or mapped) steps that can include courses, SCORM packages, meetups, and other parts. This page explains how you take a program in Learn, how learning journey maps work, and how program licenses differ from licenses on a single course.

Who This Is For

Learners enrolled in a program. Authors configure structure and maps in Create; sales and licensing live in Academy.

Before You Start

You need visibility to the program itself (or an Academy path that grants it)—see Visibility in Learn.
Inner items may not appear as their own rows in Your library. That is normal: open them from the program.
If the program uses licenses, you need an active program license—not only a license for an inner course.

Taking a Program

Open the program from Your library (filter Type → Program if needed).
Review Program Content, Next up, Upcoming Parts, and Completed Parts as shown on the overview.
Choose Start Now the first time, then Continue while you are mid-path. Completed programs use View / overview actions rather than a course-style Restart of the whole program.
Move with Previous Part / Next Part (or open the part from the list). Locked steps show Locked or Waiting with unlock hints such as “Complete part name first” or a scheduled Available on… message.
Finish every required part. Programs themselves do not “fail” as a whole, but failing inner content can block completion until you retake that part (attempts and licenses permitting).

You cannot restart the entire program from the footer the way you restart a course. You can restart individual courses/SCORM parts when those overviews allow Restart.

When everything is done, you’ll see completion messaging such as Congratulations! / you’ve successfully completed all content inside the program.

Visibility Inside a Program

Items inside the program may be hidden from the main library if you lack standalone visibility—you can still open them from the program. If a certificate is issued from that inner content, renewal may still work later through Certificates without a library tile. See Visibility in Learn.

Learning Journey Maps

Some programs use a learning journey map (theme) instead of only a linear list.

First Open

The first time you enter the map, a short introduction can appear (welcome → how the map works → step order → ready). Actions include Next, Back, Get Started, and optionally Don't show this introduction again. You can show the introduction again later from map controls when available.

Hotspots

Behavior	What it means for you
Hotspots on a background image	Steps on the journey; a hotspot may be text/media only, or it may link courses, SCORM, or meetups
Linked hotspot on the map	Shows only whether all linked items are done or not—open the hotspot for per-item progress
Unordered hotspots	Can open when available
Ordered hotspots	Stay locked until you reach the right step in the map sequence
Full-screen	Often available for complex maps

Authors set each hotspot’s title, description, and media in Create. Academy-facing map notes: Programs With a Learning Journey Map in the Academy.

Program Licenses

If the program came from Academy with licenses enabled:

Rule	Detail
Coverage	One program license covers everything inside
Consumed when	You successfully complete the program, you use the maximum attempts on any included item (without a pass where that applies), or the license expires before you finish
First start with that license	Resets attempts only on inner content that had already exhausted its limit—items with attempts left are not refilled
Starting inner content	Requires a program license; a standalone license for an inner course is not enough
Buy License in program context	Opens the program product in Academy

Details: Content Licenses and Attempt Limits.

Certificates

Completing all components can earn a program certificate plus certificates for each item (when issuance is enabled). Download them from Certificates.

Programs

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