Attempt Limits
How course attempts are counted, confirmed, reset, and tied to licenses.
What This Is For
Attempt limits cap how many times you may start a course (or similar limited content). This page explains how attempts are counted, which confirmations you see, what happens when you run out, and how content licenses reset or consume attempts.
Attempt limits are not the same as visibility or licenses. You can see content and still be blocked by attempts—or hold a license and still need attempts remaining.
Who This Is For
Learners facing attempt counters or lockouts, and administrators who set limits in Create or unlock people in Users & Groups.
How Attempts Are Counted
When a course has a maximum number of attempts, the overview shows how many you have left—for example 3 attempts remaining, 1 attempt remaining, or No attempts remaining.
Important rules:
- Starting counts as an attempt—not only finishing or failing.
- Restart cancels the current participation and starts again, which also uses attempt rules for the new start.
- Unlimited courses hide the attempt subtitle entirely.
- Until you first start with a new license that resets attempts, remaining counts may be hidden so the overview does not show a misleading pre-license number.
Meetups and programs use different primary actions; program inner courses can still have their own attempt limits under a program license.
Confirmations When You Start
When attempts remain and you are about to start (status Not started or after a Failed result), Skillhabit may ask you to confirm:
| Dialog | When |
|---|---|
| Use Attempt? | Starting will use one of your remaining attempts (body text includes how many you have left) |
| Same dialog, stronger wording | You are about to use your last remaining attempt |
Buttons: Cancel or Confirm.
When Attempts Are Exhausted
| Surface | What you see |
|---|---|
| Overview alert | No Attempts Remaining — you have used all available attempts and cannot start again |
| Start / restart dialog | No Attempts Remaining — ask an administrator to unlock the course |
| Results after a fail | Retry is blocked until attempts or a license path unlocks you |
Administrators typically reset attempts from Users & Groups (not from Learn itself). Contact your workspace administrator—not Skillhabit support—unless your organization told you otherwise.
Licenses and Attempts
If the content (or a program you are taking) uses an Academy content license:
| Moment | What happens |
|---|---|
| First start with that active license | Attempts reset to the maximum for that content—once per license, even if you still had attempts left before |
| Later starts under the same license | No second automatic refill |
| Using your last allowed attempt without passing | Can consume the license; then you need a new license (for example another purchase) |
| Restart without an active license | Need a license to restart — use Buy License to open the Academy product; once the license is active you can restart from Learn |
| Results / overview when attempts are gone and licenses apply | Buy License |
Paid catalog licenses are issued when the order completes in Academy. Admins can also add licenses (which also grants individual visibility in Learn). The overview License Information section explains whether you have an active license and when it expires.
Full product rules: Content Licenses, including Attempt Resets.
Programs and Inner Attempts
- One program license covers the whole program.
- Exhausting attempts on a single included item can consume that program license.
- The first start with a program license only resets inner content that had already run out of attempts—items that still have attempts left are not refilled.
- Starting content inside a licensed program requires a program license, even if you already hold a standalone license for that inner course.
Details: Programs.
